1. Data Controller
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), RCVIX acts as the data controller of personal data collected through this Website.
RCVIX determines the purposes and means of processing such personal data. If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the contact details provided above.
2. Categories of Personal Data Collected
RCVIX may collect, store, and process the following categories of personal data, depending on your interaction with the Website:
(a) Identification and Contact Data
Including but not limited to your full name, email address, telephone number, and any other information voluntarily provided through forms or communications.
(b) Business and Professional Data
Including company name, job title, industry, geographic location, and other information relevant to B2B engagement.
(c) Inquiry and Transaction Data
Including RFQ submissions, correspondence records, product requirements, transaction details, and any contractual communications.
(d) Technical and Usage Data
Including IP address, browser type and version, device identifiers, operating system, referral URLs, pages visited, timestamps, and interaction behavior.
3. Legal Basis for Processing
RCVIX processes personal data in accordance with applicable data protection laws, relying on the following legal bases:
- Performance of a Contract: where processing is necessary to respond to inquiries, provide quotations, or fulfill contractual obligations
- Legitimate Interests: including improving services, managing business relationships, ensuring website security, and preventing fraud
- Consent: where required, including for marketing communications and the use of non-essential cookies
You have the right to withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.
4. Purposes of Processing
RCVIX processes personal data for legitimate business purposes, including but not limited to:
- Responding to inquiries and RFQs submitted via the Website
- Preparing and issuing quotations, contracts, and related documentation
- Processing and managing orders and deliveries
- Providing customer service and after-sales support
- Improving Website functionality, performance, and user experience
- Conducting internal analytics and business development activities
- Sending marketing and promotional communications, where consent has been obtained
5. Data Retention
RCVIX retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
In general:
- Inquiry data is retained for up to 24 months after the last interaction
- Customer and transaction data is retained for the duration of the business relationship and in accordance with legal and regulatory requirements
- Marketing-related data is retained until consent is withdrawn
Upon expiration of the applicable retention period, personal data will be securely deleted or anonymized.
6. Data Sharing and Disclosure
RCVIX may disclose personal data to trusted third parties where necessary for the purposes described above, including:
- Logistics providers, freight forwarders, and shipping partners
- Payment processors and financial institutions
- IT service providers, hosting providers, and technical support vendors
All such third parties are contractually obligated to process personal data in compliance with applicable data protection laws and to implement appropriate security measures.
RCVIX does not sell, rent, or otherwise commercially exploit personal data.
7. International Data Transfers
Due to the global nature of our business, personal data may be transferred to and processed in countries outside the jurisdiction in which it was collected.
Where such transfers occur, RCVIX ensures that appropriate safeguards are implemented, including:
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Data processing agreements with recipients
- Additional technical and organizational security measures where necessary
8. Cookies and Tracking Technologies
RCVIX uses cookies and similar tracking technologies to enhance Website functionality, analyze usage, and support marketing efforts.
These technologies may include:
- Essential cookies required for Website operation
- Analytical cookies used to measure performance and traffic
- Marketing cookies used for advertising and remarketing (subject to user consent)
You may control or disable cookies through your browser settings. However, doing so may affect certain functionalities of the Website.
9. Data Subject Rights
Under applicable data protection laws, including the GDPR, you have the following rights:
- The right to access your personal data
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your data (“right to be forgotten”)
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us using the contact details provided.
10. Data Security
RCVIX implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
Such measures include, but are not limited to:
- SSL encryption
- Secure hosting environments
- Access controls and authentication mechanisms
However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
11. Third-Party Websites
This Website may contain links to third-party websites or services that are not operated or controlled by RCVIX.
RCVIX is not responsible for the content, policies, or practices of such third parties, and you access them at your own risk.
12. Changes to This Privacy Policy
RCVIX reserves the right to amend or update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or technological developments.
Any updated version will be published on this page with a revised effective date.
13. Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Email: service@rcvix.com
Company: RCVIX
